Knowledge Management and Performance at the Kenya Revenue Authority in Nairobi City County, Kenya

Ngatia Debra Wanjiku, Janesther Karugu Abstract The effect of knowledge management on the performance of the Kenya Revenue Authority is of core focus here. Over a long period of time, human civilizations have grappled with the capacity to efficiently handle and transfer information within their confines. From the onset of …

Effect of Cashless Policy on Customer Satisfaction in the Nigerian Banking Industry

Asenge Emmanuel Lubem, Agwa Terwase Richard, Tyonande Iorwuese Abstract There has been much prominence on the probable gains of having a cashless economy. This study examined the effect of cashes policy on customer satisfaction in the Nigerian banking industry. The study specifically examined the effect of Point of Sales Terminal …

Nigeria-China Relations under President Muhammadu Buhari with Particular Reference to “Financial Aids”

By: Saleh Dauda, PhD, Adie, Edward Idagu, Nwokedi, Lawretta Obiageli Abstract Mutual benefits in forms of trade, technological and infrastructural developments, military cooperation and alliance, sustainable peace and security, financial aids and the likes have driven many nation states to engage one another in relationships. The same applies to Nigeria- …

Employee Compensation and Performance of Academic Staff in Kenyan Chartered Public Universities

By: Mitalo, Ruth Atidah, Dr. Florence Muindi, Prof. Peter K’Obonyo, Prof. G. P. Pokhariyal Abstract Compensation is essential to the functioning of the relationship between the employee and employer and very close to the heart of both the employer and the employee.  This research investigates the effect of employee motivation …

Exploring Factors Influencing Implementation of Nursing Process in Mathari National Teaching and Referral Hospital, Kenya

By: Mary Mueni Isika, Dr. Irene, G. Mageto and Dr. Mirriam C.A Wagoro Abstract Nursing Process is a decision-making approach that promotes critical thinking towards enhanced patient management and better health outcomes. Its implementation in most Kenyan hospitals still remain low especially in the mental health units. Inadequate knowledge, incompetence, …

Strategic Planning Practices on Competitive Advantage of Seventh Day Adventist Movement in Nairobi City County Kenya

By: Edwin Omwoyo Mitaki and Esther Gitonga Abstract Religious organizations and the various institutions they run contribute towards social change in communities even in Kenya. The well-being and growth of these institutions is anchored on strategic planning practices. Organizations both profit oriented and non-profit (for instance churches) are slowly embracing …

Effects of Rewards Strategies on Employee Performance of Farm Concern International, Kenya

By: Kibe Mary Waithira and Eluid Obere Abstract The ability to offer fair reward is vital to management if they are to attract, motivate and retain their good employee performance. Farm Concern International (FCI) has been operating different reward system to its employees in different programmes. This has resulted in …

Promotional Strategies and Market Performance of Logistic Companies in Kenya: A Case of Dalsey, Hillblom and Lynn Supply Chain Ltd

By: Justine Mbula Mbiti and Samuel Maina Abstract The logistic service companies in Kenya face intense competition since liberalization of Kenya’s economy early 1990. The companies have resorted to promotional strategies as a counter measure to the ever growing competition. Despite the expenditure on promotional techniques there is no concrete …

Effect of Employee Performance Appraisal on Organisational Commitment in the Banking Sector in Benue State, Nigeria: A Study of First Bank of Nigeria Plc

By: Tsetim James Tersoo, Diaka, Hembadoon and Loveday Ojotu EKEH Abstract To thrive in this competitive age, banks in Nigeria need to continuously improve quality, attract more customers, and become more cost conscious. In other words, banks need to better manage their performance appraisal scheme and increase employee commitment. Over …

Employee Compensation, Supervisor Support and Performance of Academic Staff in Kenyan Chartered Public Universities

By: Mitalo, Ruth Atidah, Dr. Florence Muindi, Prof. Peter K’Obonyo, Prof. G. P. Pokhariyal Abstract Compensation is essential to the functioning of the relationship between the employee and employer and very close to the heart of both the employer and the employee.  This research investigated the effect of supervisor support …